Privacy Policy – Petra Travel s.r.o.
Effective date: 01.01.2025
At Petra Travel s.r.o., we are committed to protecting your personal data and privacy. This Privacy Policy explains how we collect, use, and store your information when you visit our website or book our services.
1. Who We Are
Petra Travel s.r.o.
Registered in the Czech Republic
Company ID (IČO): 28991184
Email: petratravel@email.cz
Website: www.petratravel.cz
We are a travel agency specialized in organizing educational and group trips to Prague and other Czech destinations.
2. What Personal Data We Collect
We may collect the following data:
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Name, email address, phone number
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School or organization name
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Travel details (dates, number of travelers, preferences)
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Billing or invoicing information
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Any other details you provide via contact form or email
We do not collect sensitive personal data (e.g. health information) unless it is voluntarily provided for the purpose of travel arrangements (e.g. food allergies, mobility needs).
3. How We Use Your Data
We use your personal data to:
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Respond to inquiries or prepare offers
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Provide the services you have booked (e.g. accommodation, guides, transportation)
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Communicate before and during the trip
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Issue invoices and process payments
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Comply with legal obligations
We do not sell, rent, or trade your personal information to any third parties.
4. Legal Basis for Processing
We process personal data based on:
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Your consent (e.g. when you contact us voluntarily)
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Contractual necessity (when you book services)
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Legal obligations (e.g. tax records)
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Our legitimate interest (e.g. improving services or maintaining communication)
5. How Long We Store Your Data
We retain your data only for as long as necessary:
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Inquiry data: max. 12 months
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Booking and invoice data: 10 years (for legal compliance)
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Marketing consent: until withdrawn
You can ask us to delete your personal data at any time, unless we are legally obliged to keep it.
6. Cookies and Website Tracking
Our website may use cookies for basic functionality and traffic statistics (e.g. Google Analytics). You can adjust your browser settings to block or delete cookies.
7. Your Rights Under GDPR
You have the right to:
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Access your personal data
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Correct or update your data
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Request deletion („right to be forgotten“)
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Object to or limit processing
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Data portability (in some cases)
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Withdraw consent at any time
To exercise any of these rights, contact us at: petratravel@email.cz
8. Data Security
We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version is always available on our website.
10. Contact
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
We are here to help and respond within a reasonable timeframe.